01Who we are
This website is operated by Digixy Global Consulting Private Limited (“DIGIXY”, “we”, “us” or “our”). We are responsible for the personal information collected through this website and determine how it is used.
This Privacy Policy explains what information we collect, why we collect it, how we protect it and the choices available to you.
02Information we collect
Information you provide
When you submit an enquiry through our contact form, we collect the information you enter:
- your full name, business email address, organisation and country;
- the area of interest, subject and message you provide; and
- your confirmation that you have read this Privacy Policy.
If you write to us by email, we receive your email address, the content of your message and any information you choose to include.
Information collected automatically
When you visit the website, our hosting and security providers process technical information such as your IP address, browser type, device information, the pages requested and the date and time of each request. This information is used to deliver the website, keep it secure and prevent misuse.
Cookies and analytics
We use an essential cookie to remember your cookie preferences. With your consent, we may use privacy-conscious analytics to understand how the website is used in aggregate. See our Cookie Policy for details.
03How we use information
We use personal information to:
- respond to your enquiry and correspond with you about it;
- discuss and, where agreed, prepare for a potential engagement;
- send an acknowledgement of your enquiry to the email address you provide;
- protect the website and our contact form against spam, abuse and security threats;
- understand, in aggregate, how the website is used, where you have consented to analytics; and
- comply with our legal and regulatory obligations.
We do not use the information you submit through this website for automated decision-making, and we do not sell personal information.
04Legal basis and applicable law
We process personal information in accordance with applicable data protection law, including India’s Digital Personal Data Protection Act, 2023 and, where they apply to you, other laws such as the United Arab Emirates Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data, Singapore’s Personal Data Protection Act 2012 and the General Data Protection Regulation.
Depending on the law that applies, we rely on one or more of the following bases:
- your consent, for example when you submit the contact form or accept analytics;
- our legitimate interests in responding to business correspondence and keeping the website secure; and
- compliance with legal obligations.
Where we rely on consent, you may withdraw it at any time. Withdrawal does not affect processing carried out before it.
06International transfers
Our service providers may process information in countries other than the one in which you are located. Where information is transferred internationally, we take reasonable steps to ensure that it remains protected in accordance with this Privacy Policy and applicable law.
07Retention
We keep enquiry information for as long as necessary to respond to you and to manage any resulting relationship, and thereafter only for as long as required to meet legal, accounting or reporting obligations or to resolve disputes. Technical logs are retained for a limited period for security purposes.
08Security
We use reasonable technical and organisational measures to protect personal information, including encrypted connections, restricted access and server-side validation of submitted data. No method of transmission or storage is completely secure, but we work to protect the information entrusted to us.
09Your rights
Depending on the law that applies to you, you may have the right to:
- request access to, or a summary of, the personal information we hold about you;
- request correction, completion or updating of inaccurate or incomplete information;
- request erasure of your personal information;
- withdraw consent, or object to or request restriction of certain processing;
- nominate another person to exercise your rights in the event of death or incapacity, where the law provides for it; and
- raise a grievance with us and, if it is not resolved, with the relevant data protection authority.
To exercise any of these rights, please contact us at office@digixy.in. We may need to verify your identity before responding.
10Children
This website is intended for business and professional audiences. It is not directed at children, and we do not knowingly collect personal information from children.
11Third-party websites
This website contains links to external websites, including that of the International Institute for Sustainable Finance. We are not responsible for the privacy practices of other websites, and we encourage you to read their privacy policies.
12Changes to this policy
We may update this Privacy Policy from time to time. The current version will always be available on this page, with the date of the latest revision.
13Contact and grievances
Questions, requests and grievances relating to this Privacy Policy or our handling of personal information may be sent to office@digixy.in.